Privacy Policy

Who We Are

Polaris Therapy, LLC ("Polaris Therapy," "we," "us," or "our") is a pediatric therapy practice providing occupational therapy, physical therapy, and speech therapy services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our intake forms or contact forms
• Request information about our services
• Schedule a consultation or appointment
• Communicate with us via email, phone, or other methods

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Information about the patient seeking services
• Insurance information (when applicable)
• Health-related information relevant to therapy services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use cookies for:

• Essential website functionality
• Remembering your preferences
• Understanding how you use our website
• Improving your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you about appointments, services, and inquiries
• Match you with appropriate therapy practitioners
• Process payments and insurance claims (when applicable)
• Comply with legal and regulatory requirements
• Improve our website and services
• Send administrative information, such as updates to our terms and policies

We do not sell your personal information. We do not use your email address for marketing purposes unless you explicitly opt in to receive marketing communications from us.

Third-Party Services

We may share your information with third-party service providers who assist us in:

• Operating our website and providing our services
• Processing payments
• Sending communications on our behalf
• Analyzing website usage

These third parties are obligated to protect your information and may only use it for the purposes for which it was disclosed.

HIPAA Compliance

As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Health information collected in the course of providing therapy services is handled according to our Notice of Privacy Practices, which is provided separately to patients and their families.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Health records are retained in accordance with applicable state and federal regulations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information (subject to legal requirements)
• The right to opt out of certain data processing activities

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are designed for children under the care of their parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. All information about minor patients is collected from and managed by their parents or legal guardians.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: